Cruft Consulting
Solving the workflow problems that quietly slow teams down.
Cruft Consulting helps teams figure out what is actually getting in the way, plan the work to fix it, and see that work through to something people genuinely use.
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Workflow Design
Mapping how work really moves through a team, and removing the friction that has become invisible from the inside.
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Technical Project Management
Scoping, sequencing, and shepherding technical work so it arrives — on something close to the schedule you were promised.
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Technology Implementation
Getting systems deployed, adopted, and used in practice, rather than delivered and quietly worked around.
Experience matters
Michael Pusateri has spent more than 25 years leading technology and operations in complex media organizations, including Disney and NBCUniversal. He’s worked on the problems that appear when technology, people, and real-world workflows collide—modernizing infrastructure, automating processes, managing technical programs, and getting new systems into actual use.